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Can eido develop custom integrations for my specific needs?
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Absolutely! If you're using a service desk or tool we currently don't support, let us know. Our development team can create custom integrations utilizing available APIs. We strive to cater to your unique requirements, ensuring eido adds value precisely where you need it.
Is there a minimum commitment or contract for using eido?
Eido operates on a flexible per-device cost model, with costs decreasing as volume increases. We offer the freedom to scale your usage according to your needs, without the pressure of long-term commitments or contracts. Our goal is to provide value and flexibility for organizations of all sizes.
What Intune metrics can I alert on?
Eido offers real-time alerts for app installation failures, configuration policy issues, and compliance problems, which go beyond the compliance-only alerts in Intune. Our monitoring is comprehensive and designed to keep you informed about the health and performance of your IT environment at all times.
- Config Policy Issues
- Application Installation Failures
- Compliance Issues
Can I Invite my customers to Eido?
Absolutely, Eido's multi tenant model means you can invite your customers to view their Intune Tenants. You can still keep an overarching view of all tenants. Your customers can:
- Create their own Alerts
- Integrations to their own service desk
- View all issues
- Complete visibility of all devices including application, warranty information, etc.
