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SCCM had it. Intune doesn’t.

Software metering for Microsoft Intune

See who actually opens every paid app, on which device and when, before you renew it.

No new agent to install: it runs through two Intune Remediations you already have.

The app metering view in Eido, listing applications such as Bluebeam, Adobe Acrobat and Microsoft Project with device counts, user counts and average hours of use.

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The renewal you sign blind

Intune knows where the software is installed. Not who opens it.

The renewal is due and finance wants a seat count. Configuration Manager’s software metering told you who ran each program (Microsoft Learn). After the move to Intune, Microsoft is direct:

“At this time, Intune provides no running application detection.”

Microsoft Learn, Enterprise App Management

Eido gives it back: who ran each application, on which device, on how many days and for how long. 122 paid applications, from Adobe and Autodesk to SolidWorks and Bloomberg Terminal, are ready to switch on.

App usage, last 30 days UsersAvg hours / user
  • Tableau Desktop 12 19.4
  • Adobe Photoshop 21 11.3
  • Microsoft Visio 26 10.4
  • Microsoft Project 14 10.4
  • Adobe Illustrator 13 10.1
  • Bloomberg Terminal 9 6
  • Autodesk AutoCAD 9 1.6

9 users, 1.6 hours each in a month. Worth a look before the renewal.

What an idle seat costs

Every licence nobody opens renews at full price

A few examples at list price. Your own numbers come from your usage data, and from what you pay.

Adobe Acrobat Pro

$228 Per user, per year

100 unused licences is $22,800 a year

Microsoft Project

$660 Project Plan 5, per user, per year

50 unused licences is $33,000 a year

Microsoft Visio

$180 Visio Plan 2, per user, per year

100 unused licences is $18,000 a year

Autodesk AutoCAD

$2,030 Per user, per year

10 unused licences is $20,300 a year

Examples at list price, before volume discounts. The licence counts are examples, not any customer’s.

We reduced broken configuration policies, cut unused licences, and saved approximately $30,000.

The visibility Eido gave us changed everything.

Morrison Leo MIT Leader, Morrison Global

Find the idle seats before your next renewal, on your own Intune data.

How it works

No new agent. Usage the next day.

No new agent to install: it runs through two Intune Remediations you already have. Remediations need one of the licences Microsoft lists.

  1. 1

    Pick the apps

    Connect your tenant, switch on App Metering and choose from a gallery of 122 paid applications, or add any Windows program by name.

  2. 2

    Deploy two Intune Remediations

    Eido gives you the scripts. Nothing new to install on the device, nothing to keep running on a server.

  3. 3

    Walk into the renewal with evidence

    Usage appears the next day: who ran each app, on which device, on how many days and for how long, by department if you need it.

A usage dashboard for Adobe Acrobat Pro in Eido, showing active devices and users and average hours of use per user.

Already run ServiceNow SAM? It reads monthly usage from Eido and sends Eido the reclamation rules it wants measured.

The rest of Eido

There is more to Eido than software metering

The same product, alongside Intune, in one place.

120+ Intune reports, ready the day you connect

Compliance, patching, apps, Autopilot, policy and audit, joined to every device, user and Entra group, with 12 months of history behind them. No Power BI project, and no Graph API scripts to maintain.

An Eido dashboard: compliance, device and issue tiles, compliance broken down by department, the top issues, and charts of devices by OS, patch status and warranty cover.

Problems reach the service desk on their own

When an alert fires or an automation runs, Eido raises a ServiceNow incident with the device’s primary user as the caller, or posts to Teams, Slack, email or a webhook. ServiceNow SAM reads app usage from Eido.

No spreadsheets, and nobody copying anything across by hand.

Device data from minutes ago, not hours

Intune checks in about every 8 hours. With the Eido Client, inventory refreshes as often as every 15 minutes, up to 32x fresher, and a device can be fixed from its page without a remote session.

In one day, Intune's scheduled check-in happens about 3 times. At its fastest settings the Eido Client refreshes inventory up to 96 times, checks the event log 288 times and samples performance up to 28,800 times. One day on one Windows device. The Eido Client at its fastest settings; each tenant chooses its own. Intune’s scheduled check-in is about every 8 hours (Microsoft Learn), and some changes are pushed sooner.

Complete patch status, on every platform

Windows, Windows 365, macOS, iPhone, iPad and Android in one view, graded against your own rules with update ring deferrals taken into account. Down to each patch on each device.

OS patch status by platform 811 devices
  • Windows 66% 28% 542
  • Windows 365 73% 27% 100
  • macOS 83% 17% 48
  • iPhone 65% 32% 82
  • iPad 75% 25% 20
  • Android 89% 11% 19

Undo the policy change that ruined Monday

A new version of every Intune policy each time it changes, every setting’s value over time, and a restore when a change goes wrong.

Policy settings history in Eido: each setting of each policy, its value, when that value took effect and how long it has held, such as minimum OS versions and BitLocker encryption methods.

Know why the laptop is slow before the ticket arrives

An experience score for every device, every night, with the reason behind it: the app, the network, the logon or the Intune change.

Experience score 77Fair 30-day average, 596 devices scored
  • Startup and logon 68
  • Performance 74
  • Network 81
  • Reliability 85
  • Device health 89

Intune changes that hurt experience

  • Win11 – Security Baseline Settings changed 7 Oct Worse Logons +38% 214 devices
  • Teams – Update Policy Assignments changed 6 Oct Worse Crashes +61% 88 devices

Each change compared with the rest of the tenant over the same days, so a bad Monday is not blamed on it.

Each team sees its own devices, without scope tags

Rules on real device and user attributes, such as department, office or device name, applied to every report and dashboard. No scope tags to set up or maintain.

Your Intune estate
  • London service desk Office is London
  • Mobile team OS is iOS, iPadOS
  • VIP support Department is C-Level
Each team sees only its own devices, in every report and dashboard.

See the product page for more →

FAQs

Questions about software metering for Intune

Does Microsoft Intune have built-in software metering?

No. Unlike Configuration Manager (SCCM), Intune has no software metering. It reports which applications are installed, but in Microsoft’s own words: “At this time, Intune provides no running application detection.” (Microsoft Learn). It is one of the gaps teams notice first after moving from SCCM. Eido fills it. No new agent to install: it runs through two Intune Remediations you already have.

What replaces SCCM software metering when you move to Intune?

Eido’s software metering: who ran each application, on which device, on how many days and for how long, across your Intune-managed Windows devices. It runs through two Intune Remediations, so there is no new agent to install and no Configuration Manager infrastructure to keep. 122 common paid applications in 14 categories are ready to switch on, and any other Windows program can be added. Remediations need one of the licences Microsoft lists.

Can I feed metering data into ServiceNow SAM?

Yes. ServiceNow Software Asset Management reads monthly usage from Eido, and sends Eido the reclamation rules it wants measured, so there is no spreadsheet in between.

Stop renewing software nobody opens

In 15 minutes we will show you who uses your paid apps, and how little it takes to switch metering on. No new agent to install.

Book a demo

A 15-minute look at Eido on the Intune problems you have today. Pick a time that suits.

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Request a trial

Connect your own tenant and try every feature, Software Metering included. No credit card required.

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